Payment and Mailing Info

Mailing Fees

*For Continental United States Only, or Addtional Fees may applied.
Mailling MethodFeesEstimated Delivery TimeTracking Number?Singature Required?
FedEx Standard Overnight$371 Business DayYes (Reliable)Yes (Reliable)
FedEx 2nd Day$302 Business DayYes (Reliable)Yes (Reliable)
Prepaid(FedEx or only)$1N/AN/AN/A
Ship to Oversea?contact us for a quoteN/AN/AN/A

Please note:

  • If all your documents(Max. 6 passports) are shipped back to one address at one time, you only pay for one shipping fee.
  • Your passports and other legal documents’  safety is very important, we suggest using  FedEx for Shipping.

FedEx Pros

  1. It has a better online tracking sytem ;
  2. We add signature services to the packages we send out, the Carrier will not leave the package in the mailbox without obtain a singature.
  3. it is easy to get a FedEx agent on the phone for further assistance.

 

Payment Methods

A full payment must be received/cleared before we can start to process your application

  • Money Order/Cashier Check/Certified Check
  • Business Check
  • Personal Check (up to $500, if the check bounces, please pay for additional $20 bank penalty)
  • Credit card/(Please choose “pay by Credit card” when filling our online order form. We will send you the invoice to pay online. The  transaction is handled by Freshbooks/Paypal/Authorize.Net. We do not keep your credit card information. 3% convenience fee will be added)
  • Wire Transfer: $15 convenience fee will be added
  • Others: Quickpay/Direct deposit (Please ask us for more details)

Please make the check payable to “ZENTIME GROUP INC” . You only need to write one check for all the fees.(Consulate fee+Service Fee+Mailling Fee)

Mailing Address

In order to avoid most potential errors/misunderstanding, please scan or photograph all of your documents for a free pre-check before sending the actual package.
Please email your pre-check files to [email protected] We will review your documents within 1-2 business day(s).

Our mailing address will be provided upon completion of the review.

If you are a returning client, please do not mail the package to our office directly without reviewing. we are using a temporary mailing address in covid 19 moment.

If you choose to mail us your package, Please use FedEx, UPS, USPS express mail or any other trackable shipping method. Please go to the shipping store/station counter to hand in your package. Please do not drop it into the mailbox on the street.  we highly suggest you to choose FedEx as the mailing method.

please email the tracking number to [email protected]